Frequently Asked Questions

What kind of wood flooring do you sell?

We sell all styles, with brand names: BLC, Bruce, Johnson Mercier, Mullican, Shaw Industries

We would like to see new carpet samples now.

We were the first company to bring carpet samples to your home. Also to provide you with the right carpets for your home.

We want new carpeting, but we cannot move the heavy items.

We can handle everything for you, please ask for details.

We live in Topsfield, MA we would like you to install new carpet.

We can provide your home with new carpeting. We will show you samples from Shaw Carpet, and install in your home. We do all of our own work and we never use out side labor at Proodian Rug.

We have wrinkles in our wall to wall carpet, can you fix them?

First, we have to inspect the problem. How old is the carpet? If it’s just the case of not being installed correctly our certified carpet installers can re-install.

Our rug fringes are torn, what can you do to fix them?

First we have to clean your rug. Then we can overcast by hand to make a fringe, or we can sew a new fringe.

How long will you have our rugs for cleaning?

January – March: 3-5 days
March – December: Up to 2 weeks

We want our hardwood floors sanded, is there dust?

We use only dustless systems, for your health, and no mess to clean-up.

We need our area rucks picked up, but we work all day.

We can provide pickup before you go to work, meet you at lunch, or after hours with advance notice.

We just got flooded, now what?

We are on call 24 hours, 365 days with the knowledge, manpower, and equipment. Just call out emergency phone number 781-632-9770.

Do you work at night or weekends? I have an office, etc.

Yes, we work at night or weekends, ask our service team for details.

Do you still have your great carpet spotter for sale?

Yes we do. All of our service trucks stock cases all the time, just ask one of our service team members. Or call and we will bring them to you.

Our home is in Hamilton, MA, when can you clean my oriental rugs?

Proodian Rug vans are in Hamilton Monday – Saturday call 781-632-9770 and we will give you the times the van will arrive at your home.

I live in Manchester by the Sea ma I leave for work at 7:00 am how can you pickup my rugs?

We can meet you at lunch time if you can be home,or what ever time you can be home just call 781-632-9770 Thank You from the Entire staff of Proodian Rug.

I need a wood floor cleaning product.

We carry the full line of Bona Cleaning Products for wood, tile, and vinyl flooring.

When can you pickup my area rugs?

Our trucks are in all the areas we service 6 days a week.

We want our wall to wall carpeting cleaned, what do we have to do?

All you have to do it move your breakables only in the areas we are cleaning.